# Product Recalls

- URL: https://www.petcircle.click/pages/product-recalls
- Last updated: 2025-02-14

## Luxo Living’s Commitment to Safety

  At Luxo Living, your safety is our utmost priority. Every action we take is driven by our unwavering commitment
  to offer consumers the finest products at the most affordable prices. However, above all else, we prioritize the safety and
  well-being of you and your loved ones. To fulfill this promise, we adhere to rigorous standards and conduct ongoing, independent
  quality assessments of our suppliers.

## Our Product Recall Process

  While we strive for excellence, occasional concerns may arise in the retail industry, whether related to product quality,
  safety, packaging, or shipping errors. At Luxo Living, we have a proactive plan in place to swiftly and
  effectively remove any such products from our stores. Any item that falls short of both government and our own stringent
  standards will be promptly taken off the shelves, and affected customers will be notified through a Product Recall alert.

## Stay Updated on Product Recalls

  For your convenience, you can access Product Recall alerts and updates either from the manufacturer or those
  issued by our Corporate Purchasing Department on this page. Additionally, Luxo Living shoppers can find more information on the

      ACCC's Product Safety Recalls Australia website.

## Our Priority: Your Safety

  Rest assured, at Luxo Living, your safety remains our primary concern.

## Current Product Recall Notice

      Bunker light and sauna stove supplied with Luxo Kivi 3-person sauna

## Contact Us

  You can reach our dedicated customer service team at
  02 8999 1118 for any additional questions or concerns within business hours
  (Monday to Friday from 9:00 am to 5:00 pm). Alternatively, you can send us an email at
  products@petcircle.click,
  and our team will reply within 2 business days.

## Related links

- [Store overview for agents](https://www.petcircle.click/llms.txt)
- [Contact](https://www.petcircle.click/pages/contact-us)

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